Thank you for shopping at Regitman. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
Returns and Exchanges
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
- Items marked as "Final Sale"
How to Initiate a Return
To start a return, you can contact us at support@regitman.com. Please include your order number and the reason for the return. Once your return is approved, we will send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business days.
Please note that original shipping charges are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@regitman.com and send your item to the address provided.
Gift Returns
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the original purchaser.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.